CORPORATE OFFICE
Phone: +1 (561) 672-9073 Email: genecikunz@hotmail.com
FREQUENTLY ASKED QUESTIONS
Yes, the product you receive will match the image displayed on our website.
We strive to provide accurate photographs and detailed descriptions for each item.
Please note, however, that slight variations in color may occur due to differences in monitor settings and lighting.
If you have any specific questions or concerns about a product, feel free to contact our customer support team.
You can view and download your sales receipt directly from your account.
After logging in, navigate to the ‘Orders’ section where you’ll find a list of your purchases.
Each order includes an option to view and print the sales receipt.
If you need any assistance accessing your receipts, please contact our customer support team for help.
To return an item, please ensure that it meets our return policy criteria:
- Check Eligibility: Only sealed products can be returned. Opened or used products are not eligible for a return. Please review our complete return policy on our website for more details.
- Initiate Return: Log into your account and navigate to the ‘Orders’ section. Select the order that contains the item you wish to return and click on the ‘Return Items’ option.
- Pack the Item: Securely pack the item in its original packaging, including any accessories, tags, and manuals. The item must be sealed as received.
- Ship the Item: Use the return label provided to ship the item back to us. If you do not have a return label, please contact customer support for assistance.
Returns must be initiated within 30 days of receipt. Refunds or exchanges will be processed once the returned item is received and inspected.
For any questions or further assistance, please contact our customer support team.
Yes, we frequently restock items that are marked as “out of stock.”
You can sign up for restock notifications on the product page to receive an email when the item is available again.
Please note that restock times can vary depending on the product and supplier availability.
If you have any specific questions about a product’s availability, please contact our customer support team for further assistance.
We offer shipping to various locations worldwide.
You can select your shipping destination at checkout to see if we deliver to your area.
Shipping costs and delivery times vary based on the destination and will be calculated during the checkout process.
If your location is not listed or if you have specific shipping questions, please contact our customer support team for more information.